top of page
This website was created by Sites By Ben

Bugs+ Support

You can get Bugs+ Support here!

Talk To An AI Agent

You can talk to an AI-Powered Support Agent and get instant responses. You should do this before you contact us, you don't have to, but it would be a good idea to.

Or...

Bugs+ Documentation

The Bugs+ Docs has info about how to use Bugs+ and more. It may solve your question quickly.

Bugs+ Forum & Issue Tracker

This is the best option for most issues. You can get help with the community. Use this for bug reports and discussions.

You may also be eligible for priority access to our Private Forum, please contact support for access. You need to be a active and engadged user in the community with a BugID, or have a special role (example: Approver, Admin or Super Admin), or have a email ending with @bugsplus.me. If you are the owner's friend you also get a boost and get faster access to the forum without meeting our requirements. 

Ban Appeal

You can appeal a ban by using the Account Status & Appeals button in Bugs+, or if that doesn't work, use the Email Bugs+ Support form.

Report a scam

If this support question is about reporting a scam, please use the scam report form instead.

Report a Player

If this support question is about reporting a player, please use the Bugs+ Reports System instead.

Email Bugs+ Support

You can email Bugs+ Support by using the form below.

​

Or email bugsplusbyben@gmail.com directly.

Bugs+ Support Form

Topic

A short title for your request, like a email subject

This is the request body.

If this is a request related to your BugID, you need the admins to verify that it’s you or/and this request requires an admin to do an action on behalf of a user (EXCLUDES PLAYER REPORTS and investigations), you will either need to provide your Support Key or provide proof that you own the account. (a screenshot of your profile is not valid unless it has identifying info that only you can see). If you don’t have any, you will be able to reply to a confirmation email.

The easiest way is a support

Priority

Bugs+ Support Meeting (either in-person in the Bugs+ HQ Metaverse or online)

If you need more help, you can book a Bugs+ Support Meeting either online, or online at the Bugs+ HQ (the metaverse world, and you can do it anywhere).

Live Chat

You can get live chat support using the widget below. Note that to open the widget you need to press the chat button below.

bottom of page